When EDI transactions fail, they need to be resolved quickly to prevent delays, chargebacks, or lost revenue. But with ERP and EDI systems separated, it becomes hard to track where the problem occurred, what caused it, and what action is needed.
This disjointed workflow forces users to manually check EDI provider portals, cross-reference NetSuite records, and often miss critical issues until it's too late.
SankalvaX builds an in-NetSuite EDI Failure Monitoring Dashboard that gives your team a live window into all EDI activity — including what failed, why it failed, and what to do next.
All EDI transactions (850s, 855s, 856s, 810s) tracked in one place — with filters for status, partner, document type, and date.
Display exact error messages from your EDI provider inside relevant NetSuite records — so your users don't have to jump platforms.
Build smart rules that retry failed transmissions or alert teams via email/Slack when intervention is needed
Daily summaries of unresolved errors or delayed transactions — helping your team stay proactive, not reactive.
In EDI, what you miss can cost you. Chargebacks, lost shipments, and frustrated customers are often the result of errors that weren’t caught in time.
With SankalvaX's EDI Failure Monitor, your team stays ahead of problems, ensures smooth transaction flow, and builds better relationships with your trading partners.